At Oar Peak, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trekking, rafting, climbing, and adventure travel services.
By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request information, or make a booking, we may collect:
- Full name
- Email address
- Phone number
- Nationality
- Postal address
- Passport details (when required for permits)
- Emergency contact information
- Payment and billing information
- Travel preferences and special requests
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
This information helps us improve the performance and user experience of our website.
2. How We Use Your Information
We use your information to:
- Process bookings and reservations
- Organize trekking, rafting, climbing, and tour services
- Obtain permits and required travel documentation
- Respond to inquiries and customer support requests
- Send booking confirmations and travel updates
- Improve our website and services
- Comply with legal obligations
- Send promotional offers and newsletters (only if you have opted in)
